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Location: %%job-city%%, %%job-state%%
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This Job’s for the Talker, the Helper, the Keyboard Ninja
Responsibilities:
- Do inbound and outbound calls and assist customers with questions, orders, and issues
- Handle emails and live chats with a helpful, can-do attitude
- Troubleshoot problems and find fast, friendly solutions
- Document all customer interactions clearly and accurately in the system
- Stay up to date on product knowledge, services, and system updates
- Escalate complex issues to supervisors when needed
- Follow up on customer concerns to ensure satisfaction
- Meet daily performance goals for call volume, resolution time, and quality
- Collaborate with teammates to keep things running smoothly
- Represent the company with professionalism and positivity—every time
Requirements:
- High school diploma or GED required
- Previous customer service or call center experience is a plus
- Clear communication skills—both spoken and written
- Patience, empathy, and a calm presence under pressure
- Tech-savvy: able to navigate computer systems and multitask
- Reliable, punctual, and ready to show up for your team
- Great listening skills and a solution-first mindset
- Able to work in a fast-paced, team-driven environment
- A positive attitude and a desire to help people—every single day
"Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility." — Staffmark, Customer Service Representative.
We get it—job hunting is no fun. But if you’re great with people and cool under pressure, we’ve got customer service jobs that are the real deal. Let’s make it easy.
We Take Care of Our People:
- Solid weekly pay
- Medical, dental, and vision coverage
- 401(k) option to grow your nest egg
- Bonus cash when you refer friends who rock
- Great group of people, and room to grow
We’re Looking for Someone Who:
- Owns every customer convo with confidence
- Solves problems fast and with a smile
- Keeps their cool under pressure
- Knows their way around a keyboard and a help desk
- Brings positive energy to every interaction
If this sounds like you, apply today—we’re ready when you are!