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Health Benefits. Solid  Weekly Pay. Work That’s Actually Chill.

Responsibilities:

• Handle incoming chat messages from customers with professionalism, clarity, and a friendly tone
• Reach out via chat to follow up on leads, re-engage past customers, or share new offers
• Listen actively (yep, even in writing) to understand customer needs and recommend the right products or solutions
• Meet or exceed daily, weekly, and monthly performance goals
• Accurately document customer interactions, sales activity, and outcomes in CRM or chat platforms
• Maintain strong product knowledge to confidently answer questions and build trust
• Collaborate with teammates and supervisors to improve chat strategy and performance
• Stay focused, friendly, and persuasive—even during high-volume chat windows
• Follow company chat scripts and compliance guidelines while keeping the convo human

Requirements:

• High school diploma or GED required; additional education is a bonus
• 1+ year of sales, service, or support experience—chat or contact center preferred
• Strong written communication and persuasive selling skills
• Comfortable handling multiple chat conversations at once
• Ability to multitask and navigate systems while chatting with customers
• Positive attitude, high energy, and a strong work ethic
• Goal-oriented—you like beating your own best
• Dependable, punctual, and ready to shine in a fast-paced team
• Bilingual is a plus (but not required)
• Open to feedback and growth—you’re coachable and always learning

"I've been working through Staffmark on & off for about a decade, when I'm in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you." —  Staffmark, CSR West Chester, OH

Chat support pros like you are always needed. Whether you’re new to the game or a seasoned multitasker, online agent support jobs offer steady work, solid pay, and a way to help people without picking up the phone.

Smart Benefits for good people

• Weekly pay that respects your hustle
• Full medical, dental & vision coverage
• Earn extra with every referral
• 401(k) optional plan
• A role with room to stretch and grow

What you'll love

• Good Weekly pay that adds up
• Health coverage from day one (Medical, Dental + Vision)
• Cash for referrals? Yup.
• 401(k) optional plan
• Opportunities to grow as you go