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Turn “¿Cómo puedo ayudarte?” Into a Career Move

Responsibilities:

• Do inbound and outbound calls and assist customers with questions, orders, and issues
• Handle emails and live chats with a helpful, can-do attitude
• Troubleshoot problems and find fast, friendly solutions
• Document all customer interactions clearly and accurately in the system
• Stay up to date on product knowledge, services, and system updates
• Escalate complex issues to supervisors when needed
• Follow up on customer concerns to ensure satisfaction
• Meet daily performance goals for call volume, resolution time, and quality
• Collaborate with teammates to keep things running smoothly
• Represent the company with professionalism and positivity—every time

Requirements:

• High school diploma or GED required
• Bilingual (Spanish/English) required – you’ll be helping a diverse group of customers
• Previous customer service or call center experience is a plus
• Clear communication skills—both spoken and written
• Patience, empathy, and a calm presence under pressure
• Tech-savvy: able to navigate computer systems and multitask
• Reliable, punctual, and ready to show up for your team
• Great listening skills and a solution-first mindset
• Able to work in a fast-paced, team-driven environment
• A positive attitude and a desire to help people—every single day

"I've been working through Staffmark on & off for about a decade, when I'm in between jobs.  They have always been professional & quick to find work or have work available.  They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you." —  Staffmark, CSR West Chester, OH

We get it—job hunting is no fun.  But if you’re great with people, cool under pressure, and speak both English and Spanish, we’ve got customer service jobs that are the real deal.  Let’s make it easy—fácil y rápido.

We Take Care of Our People:

• Solid weekly pay
• Medical, dental, and vision coverage
• 401(k) option to grow your nest egg
• Bonus cash when you refer friends who rock
• Great group of people, and room to grow

We’re Looking for Someone Who:

• Owns every customer convo with confidence
• Solves problems fast and with a smile
• Keeps their cool under pressure
• Knows their way around a keyboard and a help desk
• Brings positive energy to every interaction

If this sounds like you, apply today—we’re ready when you are!