Bi-lingual Customer Service Representative HS

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Location: %%job-city%%, %%job-state%%
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Fluent in Spanish and English? We’re Hiring Skilled Communicators

Responsibilities:

  • Do inbound and outbound calls and assist customers with questions, orders, and issues
  • Handle emails and live chats with a helpful, can-do attitude
  • Troubleshoot problems and find fast, friendly solutions
  • Document all customer interactions clearly and accurately in the system
  • Stay up to date on product knowledge, services, and system updates
  • Escalate complex issues to supervisors when needed
  • Follow up on customer concerns to ensure satisfaction
  • Meet daily performance goals for call volume, resolution time, and quality
  • Collaborate with teammates to keep things running smoothly
  • Represent the company with professionalism and positivity—every time

Requirements:

  • High school diploma or GED required
  • Bilingual (Spanish/English) required – you’ll be helping a diverse group of customers
  • Previous customer service or call center experience is a plus
  • Clear communication skills—both spoken and written
  • Patience, empathy, and a calm presence under pressure
  • Tech-savvy: able to navigate computer systems and multitask
  • Reliable, punctual, and ready to show up for your team
  • Great listening skills and a solution-first mindset
  • Able to work in a fast-paced, team-driven environment
  • A positive attitude and a desire to help people—every single day

"Enjoyed working here.  Professional and great people to work with.  Pay is decent and employment opportunities are a great fit.  Most enjoyable is the flexibility." — Staffmark, Customer Service Representative,

Got heart and bilingual skills?  We’ve got the job.  Local customer service roles where people skills matter—and speaking Spanish is a big plus.

What’s in it for you?

  • Good weekly pay that hits on time, every time
  • Health, dental, and vision—because you're worth it
  • 401(k) to help future-you chill
  • Refer friends, get rewarded. Easy money.
  • Awesome team, real opportunities to grow

We’d love to meet you if you:

  • Tackle every call like a pro
  • Keep cool when things get hectic
  • Can type like lightning and multitask like a champ
  • Are all about friendly, helpful energy
  • See a problem and fix it—fast

Think you're the right fit?  Don’t wait—apply now and let’s get started.